You have a period of 14 days after you receive your order in which to return your purchases for a full refund or credit note. Please be aware that any purchases with the label missing cannot be returned. The articles must be sent back within 14 days in perfect conditions, in their original package, with the return label provided.

You should first make a request to return an order by email (info@dianedemalherbe.com). 

You will be refunded of the amount of the returned items, as well as the delivery cost. The return costs are at your own charge.

Then you will be able to proceed to a new order on our website.

Each piece is unique and made to order. Allow 6 weeks for delivery. Great care is taken for each shipment.

Shipping is free in Malta and for orders over €500. For Europe and the rest of the world, a flat rate of €35.00 is applied.